Besedo Global Services

Besedo is a Swedish founded organization, with offices based internationally, namely in Stockholm, Malta and Malaysia.

With numerous years of experience and proven customer satisfaction, Besedo is focused and dedicated to the expert provision of support for online companies.

Services provided by Besedo range mainly across three main areas: Customer Service (Sales & Support), Online Content Moderation and Abuse & Fraud Management.

At Besedo we believe that the best measure of good service is customers that come back to buy from you – again and again.

Besedo currently handles thousands of daily tickets, providing for Telephone Support, E-mail & Complaint Handling and Chat Hosting & Moderation.

Besedo also efficiently monitors, moderates and analyses large volumes of traffic and partakes in the assurance of quality, visible to the end user. Our highly trained, assessed and monitored staff handle an approximate million cases a month, applying strict measures of quality control and ensuring that the final consumer enjoys safe and accurate content.

Products and Services

Marketing > Website Content > Moderators of Online Content
From classified ads and third-party advertising to chat rooms, we can efficiently monitor, moderate and analyze large volumes of traffic – and help assure its quality.
Security and Fraud > Fraud Prevention & Abuse Management
Through our well established network of the police, tax and other authorities, we prevent what can be prevented – and effectively manage what can’t. Dynamic online marketplaces are full of opportunities, but certain risks are inevitable and must be dealt with. Your business needs to be protected and your customers kept safe from online fraud.
Miscellaneous > Customer Service > Customer Support
Besedo has many years of experience in sales-focused customer support with documented expertise and favorable results. Every e-mail and phone call is a business opportunity. For this reason, we offer round-the-clock support in 17 different languages. Providing outstanding service is as much about selling as it is about showing your customers how to use the products they have already purchased. Accessibility is the key to true customer care.


Headquarters
Fredsborgsgatan 24 Stockholm 117 43 Sweden

Phone:	+46 085 554 422
Website:	www.besedo.com
Email:	besedosales@besedo.com

Upper Management:	Mr. Andreas Bergman, Senior Vice President, Account Management
	besedosales@besedo.com
	Mr. Sylvain Lamblot, Vice President Sales
	sylvain.lamblot@besedo.com
Sales:	Mr. Yann Loizeau, Global Sales Manager
	yann.loizeau@besedo.com

Besedo AB
Transportvägen 7 Stockholm 117 43 Sweden


Besedo Ltd.
Level 3, The Emporium St. Louis Street Msida MSD 1421 Malta


Besedo Sdn Bhd
The Nomad Offices KL, eTiQa Twins Penthouse (Level 26), Tower 2, 11 Jalan Pinang Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 50450 Malaysia


Additional Information
Parent Company:	Besedo Global Services

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