Enteractive strikes partnership with Kindred Group

28 August 2018

(PRESS RELEASE) -- Leading player retention solutions provider Enteractive has partnered with Kindred Group in a deal which will significantly improve the reactivation of the operator’s churned players.

Enteractive’s (Re)activation service has now been fully integrated with Unibet Casino following a successful trial period.

The supplier’s solution helps turn churned players into active users through its unique one-to-one personal phone calls, where trained agents interview individuals to understand exactly what they want from their gaming experience.

Enteractive’s (Re)activation solution also improves operators’ ability to act socially responsible and is compliant with the Global Gaming Guidance Group. By performing personal one-on-one calls the service will alert operators to potentially vulnerable players.

Michail Koutsoukos, Head of Customer Communication at Kindred Group, said: “We’ve been hugely impressed with the initial success of Enteractive’s reactivation service and had no hesitation in entering a long-term partnership with them.

“Making churned players active again is having a really positive impact on our business, especially with acquisition costs continuing to rise.

“As well as reactivating lost players, we’ve also found the service to be highly effective in identifying problem gamblers and helping us maintain the highest responsible gaming standards as possible.”

Enteractive CEO Mikael Hansson added: “Operators are now discovering the true value in how reactivating churned players can benefit their business.

“Through our unique service, we’re providing companies with the perfect opportunity to access these lost players in a responsible way, offering them a tailored gaming experience based on their preferences.

“Working alongside Kindred Group and their flagship brand Unibet is a major milestone for us, and we’re excited to provide them even greater results over the coming months.”


Related Links
Unibet Casino Site Details
Kindred Group
Enteractive Malta Ltd.

FEATURED iGAMING SUPPLIERS
ocr-online-casino-reports
global-gaming-expo-g2e
OCR - Online Casino Reports
Delivers highly targeted casino traffic from over 70 countries! Get your casino listed today at OCR!
Global Gaming Expo (G2E)
The largest gathering of global, commercial and tribal gaming professionals in North America.
house-tech-ads
mondogaming-srl
House Tech Ads
Drive quality casino-gambling traffic to your brand from over 70 countries from our premium assets!
Mondogaming SRL
A leading software provider for sportsbook platforms, projected in the B2B and B2C business
casino-web-scripts
fast-offshore
Casino Web Scripts
Providing certified casino software & casino games with no monthly fees.Custom development available
Fast Offshore
Online Gaming License covers all types: bingo, casino, eSports, lottery, poker, sportsbetting & more
upgaming
narrativa
Upgaming
Fully customized iGaming solutions provider, supplying online casino libraries and iGaming products.
Narrativa
AI-based natural language generation solutions for the gaming industry
gamblerspick
casino-city-press
GamblersPick
Share & Read other players' reviews! A top player community-driven portal for online casinos.
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
Your Guide to 3,455 iGaming Industry Suppliers
ADD YOUR COMPANY   |   ABOUT US     linkedin Twitter Facebook